Sales and Support

Our Story

PCS Technology Ltd specialise in Software Solutions for Retail and Leisure. We are able to design bespoke applications or supply from our existing range of software. Established in 1999 after having developed a Windows based EPOS application for the Retail market, we now have clients in many different market sectors including: Football Stadiums, Cricket Stadiums, Adventure Farms, Holiday Parks, Pubs, Clubs, Retail Stores, Takeaways, Hairdressers, Golf Clubs, Equestrian, Chandlery and Fashion outlets.

Our Customers

Our stadia customers include:

Our other customers include the likes of: Aivly Country Store, Hollywood Fancy Dress, S&D Leisure, Freshwater Beach Holiday Park, One Forty, The Caravan and Camping Club, Kitknocks Farm, Purbeck Mobility, Taurus Wines, Martins Meats, Snowtrax Ski Centre, Maidenhead Angling Supplies, Somerset Angling, Beaminster Pharmacy, Chobham Adventure Farm, Cantref Adventure Farm, Double D Computers, Yau Brothers, Wellow Golf Club, Twin Oaks Hotel, The Stationery Depot, The Stanley Spencer Gallery, Pets Direct, Newlyn Flimhouse, Iver Golf Club, Imagine at Twenty Seven, MyEvents AS, etc.

Training

Once your system is installed we can provide high quality training for your staff. This can be on a one to one basis or as a group training session. For new EPOS system installations we recommend at least one full day of training for the management software. Till staff should require around one hour of basic training.

Annual / Monthly Support

  • Platinum Support - Support seven days a week 365 days per year
  • Gold Support - 9am - 9pm telephone support, Monday - Saturday
  • Silver Support - 9am - 5.30pm telephone support seven days a week
  • Bronze Support - 9am - 5.30pm telephone support, Monday - Saturday
  • Copper Support - 9am - 5.30pm telephone support, Monday - Friday

Pay As You Go Support

  • PAYG Support - 9am - 5.30pm telephone support, Monday - Friday
  • Emergency Out of Hours Support - Evenings and Weekends