Customer Maintenance Extended (Optional Add-on for the two till applications) Customer Invoice Drill Down
100 Customer Preferences
Customer Private Info and Doctor Info
Customer Special Orders
Customer Query Builder for Sending Letters, Query Export etc.
Customer CRM History
Other Info (Date of Birth, Hear About, Former Client, Marital Status, Gender, Password, Reason Prompt, Passport Ref, etc)
SMS Gateway (Allows the sending of SMS text messages from the Query Builder and the Send SMS to Customer screen)
Bulk Emailer Facility for Query Builder
Mail Order for PCS Retail Till Application (Optional Add-on for the PCS Retail Till)
Table Bookings for Till application.
Employee Bookings for Till application
This feature enables the Till to work with Cashless proximity payment cards. Primarily used in stadium environments, fans can load cash onto their existing member or season card and spend that cash in/around the venue by simply tapping their card onto a reader. Loading can be done via the Internet, SMS or via a till point. Loyalty Reward Cash can also be loaded back on to cards as a percentage of the total customer transaction spend.
For the venue managers, these include:
Improved transaction time
Reduced walk aways (particularly during the critical halt time breaks)
Improved data capture and spend analysis
Improved targeted marketing
Reduced pilferage and cash handling costs
Overall increased customer satisfaction
For the fans, benefits include:
Faster service at the food stands
Secure payment system, especially for families with children (no more cash
Earning of loyalty cash (with spend)
Overall safer process
PCS Retail HO Transfer allows the linking of multiple sites together. This application is required when you have multiple sites or the TitanPOS Commerce option.
PCS Retail Mail order is a full Mail Order processing application. Orders can either be input via the standard PCS Retail EPOS application or via the internet, using TitanPOS Commerce. Picking lists can be generated for mail orders and the shipping screen allows on line credit card payments before shipping the goods to their final destination.
PCS Retail SMS is an optional application that allows you to send SMS messages via a mobile broadband USB dongle connected to your PC. 'PCS Retail SMS' fully integrates into the PCS Retail management and database applications. There are three methods of sending:
One off message - This can be used as a stand alone application
CSV File - Send one message to a list of recipients in a CSV file,
this can be used as a stand alone application
Database - Send one message to a list of recipients held in the PCS Retail database via the PCS Retail Query Builder (Part of the PCS Retail BackOffice application)